Refund policy

Review that Refund / Exchanges policy: Refund / Exchanges

We have a NO REFUND POLICY. NO EXCHANGE POLICY ON CUSTOM ORDERS. NO REFUNDS ON SERVICES.

If there is a problem with an order there is a 10-day exchange policy, which means you have 10 days after receiving your item to request an exchange on non-custom orders. NON-CUSTOM orders include anything without a name, number or picture. 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

All requests must be provided in writing via text (203-600-9893) or email stacey@staceymichelleco.com.